Help & Informations
COVID-19 (Coronavirus) Information
- Although our online store are still open for orders, your purchase may take longer to reach you. Your purchase will be shipped as soon as we can. Should you have any queries about your order please contact us at firstname.lastname@example.org
Term of Services
- All purchases are subject to authorisation prior to processing. Only authorised purchases will be processed and shipped.
- All orders are shipped via Thailand Post with Standard Shipping or Express Shipping via EMS. Please be noted that not all services may be available in all countries.
- Shipping is calculated at checkout. For orders above the threshold*, please contact us for personalised service.
- All orders in Thailand are offered with free Express Shipping via EMS.
Shipping is available for destinations listed only. For other destinations please contact email@example.com for personalised service.
- Available destinations; Argentina, Australia, Austria, Belarus, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Iran, Ireland, Italy, Japan, Kuwait, Laos, Luxembourg, Macao, Macedonia, Malaysia, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, and Vietnam
- Available destinations without Express Shipping via EMS; Albania, Armenia, Azerbaijan, Bosnia & Herzegovina, Chile, Georgia, Iceland, Iraq, Kazakhstan, Latvia, Liechtenstein, Lithuania, Malta, Mexico, Moldova, Monaco, Puerto Rico, and Vatican City State
- Import duty is not included in our prices shown. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority. You will not have to pay VAT or sales taxes, but there may be other local taxes that you need to pay to receive your order.
- If for any reason you are not happy with your purchase of PRYN PARFUM, you may return the product to us for a refund or exchange under these following conditions within 30 days after receiving your order.
- All perfumes (Eau de Parfum Intense and Eau de Intérieur) must be unused, unopened, with an unbroken seal and in their original packaging, otherwise they will not be accepted.
- All candles (Lux Parfumée Bougie and Bougie de Massage de Luxe) must be unused, unopened, with an unbroken seal and in their original packaging, otherwise they will not be accepted.
- Himalayan Scented Crystal must be returned unused, unopened, with an unbroken seal and in their original packaging, otherwise they will not be accepted.